WE'RE OPEN! APPOINTMENTS (866) 877-7258 | AFTER HOURS (866) 585-4249 | WIC (301) 762-9426 info@cciweb.org


Chief Operating Officer

Michelle holds BS and MS degrees in Nursing. She started her career right out of high school in the hotel business, prior to becoming a nurse. This is where she learned the importance of customer service and customer satisfaction. Her nursing career became a reality in the Emergency Department, where she started as a technician and quickly became Assistant Director of the Emergency Department. 

However, something was missing. She wanted to see patients throughout their care, rather than treating them in acute situations and then turning them over to another nurse. This brought Michelle into the inpatient world where she served as Director of Nursing and Interim Chief Nursing Officer at Lifebridge Hospital. She then served as Chief Nursing Officer for the State of Maryland and at Universal Health Systems before landing at CCI Health & Wellness Services.

What Michelle loves about her role at CCI is that it allows her to take all the experience she has gathered over the years and apply it in one place, helping serve patients in a holistic care model. Michelle brings a wealth of experience in healthcare administration and a successful track record of advancing teams and agency initiatives. In addition, Michelle is a certified Change Management Specialist (CMS), Six Sigma Lean Professional (SSLP), Lean Six Sigma White Belt (LSSWB), Six Sigma Black Belt (SSBB) and Disney Approach to Quality Service professional.

Michelle’s husband Jeff and three kids (stepdaughter Kira, daughter Kayla, and son Will) bring work-life balance to her life.  She loves being in and on the water, going out to dinner, watching movies, and playing cards. She has a huge family, and her monthly family gatherings include about 20 people for dinner and the movies.