CCI Health Services Building Health Equity in Our Community

The connection between the health and wellness of each person and our wider community means one impacts the other. We’re routinely reminded of this relationship through pandemics and outbreaks—some sounding an alarm louder than others. Our interconnected health is something community health centers, like CCI Health Services, have been keenly aware of for over half a century. Over our 52-year history, we’ve continued to adapt and grow to support the health of each individual who walks through our doors and the communities we proudly serve.

Empowering Health Care

CCI Health Services is more than just a doctor’s office. We are a nonprofit medical practice grounded in community service. At CCI, we strive daily to create a more equitable health care experience for communities made vulnerable by social, economic, and cultural barriers.

Empowerment is at the core of our health care model. We equip our patients and participants so they can take control of their health and wellness journey. Our strategy to improve health outcomes and meet the unique needs of our community rests on our comprehensive services, which include:

At CCI, we choose love every day, and our love language is support for good health. CCI is open to all. No matter age, health coverage status, what language you speak, immigration status, who you love, or gender identity or expression, we believe everyone has the right to great health care.

CCI’s mission is to lead the way to a more equitable health care system for everyone by delivering high-quality, accessible care to our community members. We envision a healthy and empowered community for generations to come. This is why we continue to seek ways to break down the barriers to health care our community experiences. We’re doing this in a big way by opening Montgomery County’s first Sexual and Gender Minorities (SGM) Health Center in downtown Silver Spring.

Our LGBTQIA neighbors, in particular our Transgender community, need access to appropriate and safe health care and CCI is all in. The SGM clinic will open in late 2024/early 2025. A lease is already signed and plans for retrofitting the space are underway. The clinic includes ten exam rooms, onsite labs, and a pharmacy. Nineteen full-time staff will offer services, including:

  • Same-Day PrEP
  • Same day contraceptive care
  • PEP
  • Gender-Affirming Care, including Hormone Replacement Therapy
  • Comprehensive STI testing
  • Hep C treatment
  • Hep B treatment
  • HIV treatment
  • Medication for Opioid Use Disorders (MOUD)
  • Treatment for alcohol use disorders

By the Numbers

The number of patients and WIC participants CCI supports increases annually. In just three years, CCI increased the number of individuals served by 14%, from 59,950 in 2020 to 68,372 in 2023. Accordingly, our visits also increased 55%, from 81,126 three years ago to 126,474 in 2023.

Read our report on CCI Health Services’ work to improve health care accessibility through partnerships to keep our patients and community healthy.

We're Different

CCI is a Federally Qualified Health Center (FQHC). FQHCs, also called Community Health Centers, are the nation’s largest network of primary health care providers, increasing access to care for all, regardless of ability to pay, on a sliding scale fee. FQHCs receive grant funding from the Federal government to meet operational needs, recruit and retain staff and expand needed patient services.

Why FQHCs are important:
  • Community Health Centers increase access to health care for many who might otherwise go without.
  • They increase access to timely primary care, helping to reduce costly, avoidable emergency department (ED) visits.
  • They improve health outcomes and reduce health disparities among vulnerable populations.
  • During public health crises, emergencies, and man-made or natural disasters, Community Health Centers are often found on the front lines providing care.

CCI's efforts to achieve equity start from the inside out.

We are as diverse as the community we serve because we are from the community. CCI employs over 300 community members in clinical and administrative roles. Just like our patients, our staff represent a variety of backgrounds. Nearly 86 percent of our staff are BIPOC, and recently, CCI was recognized as an LGBTQ+ Healthcare Equality High Performer in the 2024 Healthcare Equality Index by the Human Rights Campaign (HRC). Many staff also identify as proud members of the LGBTQIA+ community. They work in leadership positions. They treat patients. They manage our operations. We wouldn’t be who we are without their many skills or dedication to their work. Representation matters, and hiring from within the community helps us build trust by providing more culturally knowledgeable care.

For me, it's incredibly important to showcase who you are, especially as a member of the LGBTQIA+ community, because representation truly matters. With my visibility and representation, my goal is to inspire people and connect with our patients and participants who identify within this community, serving as a beacon of hope and empowerment.

Russell Brown
Senior Director of Transformation

I became an NP and chose to work in an environment where I can give back and make a difference in the lives of people who are in great need. Resources such as community clinics, supplemental nutritional programs, and low-income housing assistance are essential to low-income families, and I am more than happy to be a part of one of those programs. 

Ashley Dozier, APRN, WHNP-BC
Nurse Practitioner

Working as a community health worker has not only given me the opportunity to engage and serve the community, we provide medical care for, but also develop trusting relationships with patients and their families acting as liaisons between families and their medical providers. 

Gladys Gonzalez
Community Health Worker

We're in the Community

We answer the call when our friends and partner organizations ask for health education and services at community events. Following the shutdown of the pandemic, we knew we had to get out in the community, provide helpful information, and reintroduce ourselves to our neighbors. 2023 was a record year for CCI Health Services' participation in community events, with over 60 events attended or hosted throughout the region.

Health Education in Action

CCI’s 2024 calendar is full health events for all ages. Learn more about our events.

Expanding Services to Meet Needs

2024 is poised to be a big growth year for CCI Health Services. We are working to close gaps in care through:

Media Inquiries

Contact: Marisol Euceda